General Terms
By signing up for B2B Booking Portal of ackoTrip Ltd, you are agreeing to accept all of our terms and conditions.
- By accessing, using, or booking through our portal, you agree to the terms below.
- Information provided must be truthful and accurate; bookings may be canceled without refund if incorrect.
- Your account may be terminated for breach of terms or harmful conduct.
- B2B agents are discouraged from holding excess funds in their ackoTrip account; excess cannot be withdrawn.
- Additional service terms are found in product details, and users must review before booking.
- Terms may change at our discretion; users are responsible for regular reviews.
ackoTrip Services
- We provide flights, hotels, holidays, visas, tours, and transfers to B2B clients, based on availability.
- We reserve the right to modify or discontinue any Services.
Terms and Conditions for the Providing of Services
By using this site you agree to understand that ackoTrip:
- Is not liable for property loss or personal injury due to travel supplier issues.
- Cannot be held responsible for delays, missed connections, or fare changes.
- Is not liable for issues arising from airline schedule changes.
Booking
- Bookings must include accurate information; post-booking changes may not be allowed.
- Pressing "Book" constitutes an offer to purchase Service Elements.
- Contract is formed upon full payment receipt.
- Only those Service Elements confirmed by email are covered under contract.
Cancellations
We provide cancellation or amendment deadline along with any cancellation charges that may apply if canceled or amended after the Deadline. Please read it carefully prior to any booking..
No Shows
- No shows will be treated as cancellations as per policies.
- No refunds apply for no shows.
Re-Issue/Date Change
Re-issue or Date change of any service will be as per supplier’s policy.
Refund
The amount will be credited to the Agent ID as per Airlines Rules, printed on the Issued Air Tickets. Necessary Charges will be deducted as per Banks and Airlines policies.
Rates & Currency
- All rates include taxes and charges unless otherwise noted.
- Rates are subject to currency fluctuations.
Flight
You can book tickets to all over the world using our website.
Please note that seats, meals, frequent flyer and other special requests are requests only. The airline reserves the right to apply any revisions to the requested seat allocation without notification. All requests should be verified with the airline. We do not guarantee you will be assigned the seat you have requested. We also do not guarantee that meal, frequent flyer and other special requests will be confirmed by the airline. It is therefore recommended to contact the airline directly to confirm these requests.
If your customers have excess baggage, will have to pay any excess baggage fee assessed by each airline. When there are two or more airlines involved for connecting flights, may have to reclaim bags at the connecting airport and check-in again to continue the journey. In these cases, if excess baggage, will have to pay any excess baggage fee assessed by each airline. We recommend traveling light to reduce these costs.
All Airlines have differing rules and policies regarding schedule changes, which are beyond our control. Due to the operational needs of each airline, changes are often made to the flights that they are currently operating. Often these changes are a prediction of travel needs for a future date but can also reflect same day changes.
ackoTrip does not assume any liability whatsoever for cancelled flights, flights that are missed, or flights not connecting due to any scheduled changes made by the airlines. We will inform you about the changes after notified from Airlines or Suppliers than it’s your responsibility to inform your customer about changes.